Shipping policy
Shipping Policy
Thank you for visiting and shopping at Yarnbow, Inc.. We are committed to providing you with exceptional service. Below is an outline of our shipping terms and conditions to ensure clarity and transparency regarding our shipping process.
Processing Your Order
- All orders are processed within [1] business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Please allow for any delays due to high volume of orders or postal service problems that are outside of our control.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times will depend on your location and chosen shipping method:
- Standard Shipping: Estimated delivery time of [2-5] business days.
- Express Shipping: Estimated delivery time of [2-3] business days.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email that includes a tracking number. Please allow 24 hours for the tracking number to become active.
International Shipping
We currently ship to worldwide. Please note that international shipping may take longer, and you may be subject to customs fees, tariffs, or other import taxes, which are the responsibility of the buyer.
Customs, Duties, and Taxes
Yarnbow, Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Packages
Yarnbow, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Shipping to P.O. Boxes
At this time, we do ship to P.O. boxes or APO/FPO addresses.
Contact Us
If you have any questions regarding our shipping policies, feel free to contact us at:
Email: mail@yarnbow.com
Phone: 512-777-1703
Address: 1310 Ranch Road 620 S, Ste B202, Lakeway, TX, 78734
